Privacy Policy
Fatemi Family Dentistry, LLC ("we," "us," or "our") operates Fatemi Family Dentistry and respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, online forms, and text-message communications.
1. Information We Collect
We collect information you provide to us, including your name, date of birth, email address, mobile phone number, mailing address, the office and service you select, and any health or dental information you choose to share through our forms.
2. How We Use Your Information
We use your information to provide dental care; to schedule, confirm, and remind you of appointments; to send you secure links to complete registration and consent forms; to respond to your inquiries; and to operate and improve our practice.
3. Text Messaging (SMS)
If you provide your mobile number and opt in, you agree to receive text messages from us related to your care, such as appointment reminders and secure links to complete forms.
We do not sell, rent, or share your mobile phone number or your SMS opt-in consent with any third parties or affiliates for their marketing or promotional purposes.
Message frequency varies; you may receive up to a few messages per month. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance or contact us using the details below.
4. Protected Health Information (HIPAA)
As a healthcare provider, we maintain the privacy and security of your protected health information ("PHI") in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our separate Notice of Privacy Practices governs how we handle PHI. To protect you, we limit the information included in text messages and do not include sensitive treatment details in SMS.
5. How We Protect Your Information
We use administrative, technical, and physical safeguards designed to protect your information, including encryption of sensitive data and restricted, role-based access for our staff.
6. How We Share Information
We share information only as needed to provide your care (for example, with a dental laboratory or another treating provider), with your consent, with service providers acting on our behalf under appropriate agreements, or as required by law. We never sell your personal information, and we never share your mobile number for third-party marketing.
7. Your Choices
You may opt out of text messages at any time by replying STOP. You may also request to review or correct the information we hold about you by contacting us.
8. Children's Privacy
We do not knowingly collect information from children except as part of providing dental care to a minor with the involvement of a parent or legal guardian.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date below reflects the most recent revision.
10. Contact Us
Fatemi Family Dentistry, LLC
Gaithersburg Office: 604 S Frederick Ave #209, Gaithersburg, MD 20877 — (301) 740-2686
Lexington Park Office: 22684 Three Notch Rd, Lexington Park, MD 20653 — (301) 737-4747
Email: info@fatemifamilydentistry.com